1. Agreement to Terms
Welcome to CenCan Corp. These Terms of Service ("Terms") govern your use of our website located at cencancorp.com, our mobile applications, and all related services provided by CenCan Corp ("Company," "we," "us," or "our").
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.
These Terms apply to all visitors, users, and others who access or use our services.
2. Services Description
CenCan Corp provides digital services including but not limited to:
- Website design and development
- Digital marketing and advertising services
- Search engine optimization (SEO)
- Lead generation services
- E-commerce solutions
- Content marketing
- Mobile application development
The specific scope, deliverables, and terms for each service engagement will be outlined in a separate service agreement or proposal provided to the client.
3. User Accounts
3.1 Account Creation
When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account.
3.2 Account Security
You are responsible for:
- Safeguarding your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms.
4. Service Agreements and Payments
4.1 Proposals and Agreements
All services are subject to a written proposal or service agreement that outlines:
- Scope of work and deliverables
- Timeline and milestones
- Pricing and payment terms
- Revision policies
4.2 Payment Terms
Unless otherwise specified in your service agreement:
- A deposit of 50% is required before work begins
- The remaining balance is due upon project completion
- Monthly services are billed in advance
- Payment is due within 15 days of invoice date
4.3 Late Payments
Late payments may result in:
- Suspension of services
- Late fees of 1.5% per month on unpaid balances
- Collection actions for severely delinquent accounts
4.4 Refunds
Refund policies vary by service type:
- Project Work: Deposits are non-refundable once work has begun. Partial refunds may be issued for work not yet completed.
- Monthly Services: No refunds for the current billing period. Services will continue until the end of the paid period.
- Advertising Spend: Ad spend is non-refundable once campaigns are active.
5. Intellectual Property
5.1 Our Intellectual Property
The service, including its original content, features, and functionality, is and will remain the exclusive property of CenCan Corp. Our trademarks, logos, and service marks may not be used without our prior written consent.
5.2 Client Intellectual Property
Upon full payment for services:
- Clients receive ownership of custom work created specifically for them
- Clients grant us a license to showcase completed work in our portfolio
- Third-party components (stock images, plugins, etc.) remain subject to their respective licenses
5.3 License to Use Our Tools
We may use proprietary tools, frameworks, or templates in delivering services. Unless otherwise agreed, we retain ownership of these assets and grant clients a non-exclusive license to use them within their project.
6. Client Responsibilities
As a client, you agree to:
- Provide timely feedback and approvals
- Supply necessary content, images, and information
- Ensure you have rights to materials provided to us
- Review and test deliverables promptly
- Make timely payments as agreed
- Designate a primary point of contact
Delays caused by client non-responsiveness may affect project timelines and may result in additional charges.
7. Acceptable Use
You agree not to use our services:
- For any unlawful purpose or to solicit illegal activities
- To violate any regulations, rules, or laws
- To infringe upon or violate our intellectual property rights or those of others
- To harass, abuse, insult, harm, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or malicious code
- To spam, phish, or collect information without consent
- For any obscene or immoral purpose
We reserve the right to terminate services for any user who violates this acceptable use policy.
8. Confidentiality
Both parties agree to:
- Keep confidential information private
- Use confidential information only for purposes related to our services
- Not disclose confidential information to third parties without consent
Confidential information includes business plans, technical data, customer information, and any information marked as confidential.
9. Warranties and Disclaimers
9.1 Service Warranty
We warrant that our services will be performed in a professional and workmanlike manner. We will make reasonable efforts to correct any defects reported within 30 days of delivery.
9.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.3 No Guarantee of Results
While we strive to deliver excellent results, we do not guarantee:
- Specific search engine rankings
- Number of leads or conversions
- Revenue increases or ROI
- Uninterrupted or error-free service
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CENCAN CORP, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, revenue, data, or business opportunities
- Any damages exceeding the amount paid for services in the twelve (12) months preceding the claim
This limitation applies regardless of the legal theory on which the claim is based.
11. Indemnification
You agree to defend, indemnify, and hold harmless CenCan Corp and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Content you provide that infringes on others' rights
12. Termination
12.1 Termination by You
You may terminate services by providing written notice. For project work, you will be responsible for payment of all work completed. For monthly services, 30 days' notice is required.
12.2 Termination by Us
We may terminate or suspend your access immediately, without prior notice, for:
- Breach of these Terms
- Non-payment of fees
- Fraudulent or illegal activity
- Conduct that harms our business or reputation
12.3 Effect of Termination
Upon termination:
- Your right to use our services ceases immediately
- Outstanding payments become immediately due
- We will provide reasonable assistance in transitioning services (at additional cost if applicable)
13. Dispute Resolution
13.1 Informal Resolution
Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally.
13.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
13.3 Arbitration
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
Your continued use of our services after any changes constitutes acceptance of the new Terms.
15. Miscellaneous
15.1 Entire Agreement
These Terms, together with any service agreements, constitute the entire agreement between you and CenCan Corp regarding our services.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
15.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
16. Contact Us
If you have any questions about these Terms of Service, please contact us: