Help Center

CenCan Corp offers a comprehensive range of digital services including:

• Custom Web Development (websites, web applications, e-commerce)
• Digital Advertising (Google Ads, Facebook Ads, Instagram Ads)
• Lead Generation Services
• Search Engine Optimization (SEO)
• Content Marketing
• E-Commerce Solutions

Getting started is easy! You can:

1. Call us directly at (561) 654-9548
2. Fill out the contact form on our website
3. Email us at [email protected]

We'll schedule a free consultation to understand your needs and provide a customized solution.

Our support team is available:

• Monday - Friday: 9:00 AM - 6:00 PM EST
• Saturday - Sunday: Closed (Email support available)

For urgent matters outside business hours, please email us and we'll respond as soon as possible.

Our website packages start at:

• Starter Package: $499 (5-page website)
• Professional Package: $999 (10-page website with advanced features)
• Enterprise Package: $2,499 (unlimited pages with e-commerce)

Custom quotes are available for projects with specific requirements. Contact us for a personalized quote.

Project timelines vary based on complexity:

• Starter websites: 1-2 weeks
• Professional websites: 2-4 weeks
• Enterprise/E-commerce: 4-8 weeks

We'll provide a detailed timeline during our initial consultation based on your specific requirements.

Yes! We offer flexible payment options:

• 50% deposit upfront, 50% upon completion
• Monthly payment plans for larger projects
• Subscription-based services for ongoing work

Contact us to discuss the payment option that works best for you.

Our SEO services include:

• Comprehensive keyword research
• On-page optimization (meta tags, content, structure)
• Technical SEO audit and fixes
• Link building strategies
• Monthly performance reports
• Competitor analysis

To update your account information, please contact our support team:

• Phone: (561) 654-9548
• Email: [email protected]

For security purposes, we may need to verify your identity before making changes.

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• Bank Transfers (ACH)
• PayPal
• Wire Transfer (for large projects)

To cancel a subscription service:

1. Contact us at (561) 654-9548 or [email protected]
2. Provide your account details
3. Request cancellation (30-day notice required for most services)

Please review your service agreement for specific cancellation terms.

Our refund policy varies by service type:

• Project Work: Refunds available before work begins minus consultation fees
• Monthly Services: No refunds for the current billing period
• Advertising Spend: Non-refundable once campaigns are live

For specific refund requests, please contact our support team to discuss your situation.

If your website is down:

1. Call us immediately at (561) 654-9548
2. Clear your browser cache and try again
3. Check if the issue persists on different devices/networks

We treat website outages as priority issues and will respond immediately during business hours.

We provide analytics access through:

• Google Analytics dashboard (credentials provided upon setup)
• Monthly performance reports sent via email
• Custom dashboards for enterprise clients

If you need help accessing your analytics, contact support for assistance.

To request website changes:

1. Email your request to [email protected]
2. Include specific details about the changes needed
3. Attach any relevant images or documents

Minor changes are typically completed within 24-48 hours. Larger changes may require a quote.