1. Introduction
Welcome to CenCan Corp ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
This policy applies to our website cencancorp.com and our mobile applications.
2. Information We Collect
We collect only the minimum information necessary to provide our services:
2.1 Payment Information
When you make a purchase, we collect:
- Name and email address
- Billing address
- Payment method details
Important: We do not store your complete credit card information. All payment processing is handled securely by our payment processor (Stripe), which is PCI-DSS compliant.
2.2 Account Information
If you create an account, we collect:
- Email address
- Password (encrypted)
- Name (optional)
2.3 Contact Information
When you contact us for support, we collect:
- Your name and email address
- The content of your message
3. How We Use Your Information
We use your information only for the following purposes:
- Process payments: To complete your purchases and transactions
- Provide services: To deliver the services you purchased
- Customer support: To respond to your questions and help requests
- Account management: To maintain your account and provide access to your purchases
What We DO NOT Do
- We do NOT use your information for marketing purposes
- We do NOT send promotional emails or newsletters
- We do NOT sell or rent your information to anyone
- We do NOT share your information with advertisers
- We do NOT track your behavior for advertising purposes
- We do NOT create user profiles for marketing
4. Information Sharing
We do NOT sell, trade, or share your personal information with third parties, except:
- Payment processing: We share necessary payment information with Stripe to process your transactions. Stripe has its own privacy policy and is PCI-DSS compliant.
- Legal requirements: We may disclose information if required by law, court order, or government request.
That's it. We do not share your data with anyone else for any reason.
5. Data Security
We take reasonable measures to protect your information:
- All data is transmitted using SSL/TLS encryption (HTTPS)
- Passwords are encrypted and never stored in plain text
- Payment information is processed securely through Stripe
- We limit access to personal information to authorized personnel only
6. Data Retention
We keep your information only as long as necessary:
- Account data: Kept while your account is active. You can request deletion at any time.
- Transaction records: Kept for 7 years for legal and tax purposes.
- Support messages: Kept for 2 years to provide better assistance.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Export: Request your data in a portable format
To exercise any of these rights, contact us at [email protected] or call (561) 654-9548.
8. Cookies
We use only essential cookies necessary for the website and applications to function properly. We do NOT use:
- Advertising cookies
- Tracking cookies
- Third-party analytics cookies
- Social media cookies
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
We will respond to your inquiry as soon as possible.